Terms of service
Terms of Service
Last Updated: May 2026
Venro Coffee Co. — Please Read Carefully Before Using Our Services
This website is operated by Venro Coffee Co. Throughout the site, the terms “we,” “us,” and “our” refer to Venro Coffee Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Section 1 — Online Store Terms
• By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
• You may not use our products for any illegal or unauthorized purpose.
• You must not transmit any worms, viruses, or any code of a destructive nature.
• A breach or violation of any of these Terms will result in an immediate termination of your access to the Services.
Section 2 — General Conditions
• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices.
• Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
Section 4 — Products & Services
• All coffee products are intended for personal consumption only.
• We reserve the right to limit quantities of any products or services offered.
• We reserve the right to discontinue any product at any time.
• All product descriptions are subject to change at any time without notice.
• We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Section 5 — Coffee Product Disclaimer
• Our coffee products are roasted and packaged in facilities that may process allergens.
• While we strive to ensure product freshness, coffee is a natural product and flavor profiles may vary.
• We recommend storing coffee in a cool, dry place away from direct sunlight.
• For best flavor, consume within 30 days of opening.
Section 6 — Billing and Account Information
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and contact information, including email address and payment card details, so that we can complete your transactions and contact you as needed.
Section 7 — Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Section 8 — Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or other products and services.
Section 9 — User Comments, Feedback, and Submissions
If, at our request, you send certain specific submissions, or if without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments or materials that you forward to us. We are and shall be under no obligation to maintain any such submissions in confidence or to pay compensation for any such submissions.
Section 10 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy, which is incorporated into these Terms of Service by this reference.
Section 11 — Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
Section 12 — Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content for any of the following purposes:
• Any unlawful purpose.
• Soliciting others to perform or participate in any unlawful acts.
• Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Submitting false or misleading information.
• Uploading or transmitting viruses or any other type of malicious code.
• Collecting or tracking the personal information of others.
• Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
• Any obscene or immoral purpose.
• Interfering with or circumventing the security features of the Service or any related website, application, or network.
Section 13 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
In no case shall Venro Coffee Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.
Section 14 — Indemnification
You agree to indemnify, defend, and hold harmless Venro Coffee Co. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15 — Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 — Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
Section 17 — Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.
Section 18 — Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
Section 19 — Contact Information
Questions about the Terms of Service should be directed to us using the contact information below:
Questions? We’re here to help.
Email: support@venrocoffee.com
Address: 1159 Taroco Dr, Covina, CA 91722, US











